UNRIVALED EXPERIENCES, STREAMLINED OPS

Consisting of an Admin Console for owners and managers and an app for tenants, Spaceflow delivers tech-enabled tenant experiences, streamlined operations, and a fully integrated property management experience—all in one platform.

spaceflow tenant experience platform mobile app and admin console

FLEXIBLE tech powering your success

maximizing revenue
Maximize revenue

Offer, manage, and market a diverse mix of amenities and services to tenants to boost NOI.

optimizing operational expenses
Optimize
OpEx

Save on time and costs with streamlined workflows and automations enhanced with AI.

engaged tenants
Engage communities

Build community with simplified communication and easy access to personalized content.

future-proofing buildings
Future-proof buildings

Connect tenants to smarter life and work in buildings while meeting certification standards.

configure your custom solution

Spaceflow modules are flexible to fit your specific needs throughout your portfolio

Spaceflow os

Enables a fully modular approach to digital building operations. Comprehensive analytics track entry-level data for insights into adoption, maintenance, engagement, and more.

  • space management
    Space Management
  • tenant management
    Tenant Management
  • property alerts
    Property Alerts
  • customized support portal
    Polls
  • important contacts
    Important Contacts
  • digital documents
    Digital Documents
  • tenant satisfaction score
    Tenant Satisfaction Score
  • analytics
    Analytics

Available add-on modules

Modules

Ticketing

Easily manage work orders, close issues, and reduce operational costs. Intelligent automation makes ticket assignment, categorization, and prioritization more efficient.

  • self-service for tenant requests
    Offer self-service to tenants for maintenance requests
  • work order management
    Consolidate communication with built-in commenting
  • search and filter tickets
    Search and filter tickets
  • reduce time to resolve tickets
    Reduce average time to resolution
Modules

Community

Keep your community connected, promote sustainability initiatives, collect their feedback, and more. Boost community engagement to drive tenant retention and satisfaction.

  • channel creation to personalize the experience
    Create channels to nurture common interests
  • private messaging and groups
    Make private messaging and groups available to tenants
  • event management
    Create, manage, and target events
  • Engage tenants in the Newsfeed with polls, news, and posts
Modules

Bookings

Let tenants browse and reserve any space or amenity in your building in one tap. Unlock the full revenue generating capacity of your building with zero stress for tenants and operators.

  • Easily create and manage all bookable resources
  • market offers with photos
    Showcase offerings with photo galleries
  • Set opening hours, cancellation policies, and more
  • Seamlessly collect payments in-app
Modules

Vendors & Services

Leverage partnerships with local vendors and service providers from one portal. Improve the tenant experience and maximize revenue with discounts and perks promoted in-app.

  • target vendors by location
    Target services and offers by location
  • sync vendors by location
    Automatically sync vendor updates across chosen buildings
  • offer a variety of services
    Offer one-time purchase and subscription-based services
  • vendor analytics
    Find out which vendors your tenants engage with most
Modules

Smart Parcels

Our parcel management integration partners have redefined logistics for seamless, secure, convenient solutions that free up time and space for onsite teams.

  • parcel management
    Automate and digitalize parcel management
  • notifications for app users
    Let tenants track parcel status and receive notifications
  • operational time saved
    Decrease operational workload and declutter the mailroom
  • secure parcel management
    Offer secure parcel management
Modules

Mobile Access

Offer tenants security and seamless access to life in the building through integrated mobile access technology. Automate access to shared space bookings.

  • temporary access rights to spaces
    Provide temporary access to booked amenities
  • enhance building security
    Enhance physical building security
  • automate access based on the lease
    Automate access for tenants connected to a lease
  • replace physical keys with apple wallet
    Replace physical keys with the Spaceflow app or Apple Wallet
Modules

Visitor Management

Streamline operations and save time for property managers and receptionists with visitor management features. Provide predefined mobile access rights for faster check-ins.

  • visitor management
    View, manage, and invite visitors
  • Let tenants invite visitors for specific dates and times
  • email invite for visitors
    Invited visitors receive a customizable email invite
  • access rights shared via qr code
    Send a QR code with access rights for secure check-in
Modules

Intercom

Connected via third-party integrations, your building intercom system lets tenants securely and remotely answer the door for visitors through the Spaceflow app.

  • notifications for the doorbell
    Receive real-time notifications for doorbell rings
  • video or audio doorbell
    See, hear, and speak to visitors via video call or two-way audio
  • open doors remotely
    Remotely open the door
  • stronger physical security
    Enhance physical security for tenants’ peace of mind
Modules

Smart Metering

Connected smart meters via integration partners equip tenants for sustainable living while impacting your ESG goals. Detailed reporting reveals opportunities to optimize expenses.

  • indoor air quality and temperature data
    Let tenants view indoor air quality and temperature data
  • utility consumption data for tenants
    Let tenants view utility consumption data
  • reduce utility consumption
    Reduce consumption and utility costs
  • gamification to support sustainability
    Offer in-app gamification, challenges, and tips & tricks
Modules

Smart Room Control

With granular smart room control, tenants can view each room’s connected devices in-app and set up energy saving settings for a smarter, more sustainable experience.

  • control of IoT devices
    Connect tenants with the building’s IoT
  • control of smart room devices
    Let tenants view and control each room’s connected devices
  • customized user permissions
    Set user permissions on a granular level
  • reduced utility consumption
    Reduce utility consumption

Custom Add-ons

onboarding for app users
App user onboarding

Accessible via QR code, this branded landing page streamlines and personalizes the onboarding experience for new users, increases adoption, and builds trust.

curated experiences before moving in
Pre-move-in phase

Engage tenants early in the journey to share useful info, promote services, and guide new users through every step before they move in.

in app surveys
Automated surveys

Collect relevant insights directly from users via in-app surveys. Schedule based on targeted timing to connect with users at an optimal frequency.

automated workflows
Automated workflows

Promote services, offer helpful tips and guidance, and grow brand loyalty with custom in-app messaging triggered by user behavior or preset timeframes.

custom analytics
Custom analytics

Access a personalized dashboard of tailored insights according to specific building or portfolio needs for data-driven decision making.

White Label app

Connect customers to your brand at every digital touchpoint with a custom white label app enhanced with your brand identity.

  • white label app
    Your branded app released to app stores
  • custom white label interface
    Custom color skin of the app interface
  • custom branded emails
    Branded portfolio emails including email details
  • customized support portal
    Option to redirect users to your support portal
  • custom terms and conditions
    Option to customize Terms and Conditions
  • white label marketing materials
    Custom color skin of the marketing materials
white label branding for Spaceflow app
in-app payments feature for revenue channels

Payments

Unlock new revenue channels with no extra admin work. Tenants can book and pay right from the app. One-click checkout, instant confirmation, and full compliance.

  • payments integrated with bookings
    Payments fully integrated with Bookings
  • centralized payment management
    Centralized management of amenities and revenue
  • accounting analytics
    Simplified accounting and revenue tracking in Analytics
  • easy payments
    Instant payments and automated refunds
  • in-app checkout
    One-click in-app checkout driving higher conversion

comprehensive tenant experience management

Give tenants frictionless access to all the perks your properties have to offer: amenities, bookable spaces, community, ticketing, smart building technology, and more.

Manage vendors, bookings, visitors, communication, and leasing in one user-friendly interface. Make data-driven decisions to optimize operations with Spaceflow’s comprehensive analytics dashboards.

spaceflow mobile tenant app my space

A COMPLETE TECH STACK BUILT FOR SUCCESS

Spaceflow integrates with a wide range of other tools.

build your own solution

Ready to get started? Create your own customized solution from Spaceflow's modules in three easy steps and get a free demo from our tenant experience management experts.