Our Customer Success Team serves as your dedicated consultant, guiding you every step of the way through strategizing, onboarding, and implementing technology to meet your digitalization and tenant experience goals.
From best practices to tailored strategies, we help you maximize the value of our platform and achieve your business objectives with confidence.
From onboarding and defining success plans to understanding building analytics, Spaceflow's Customer Success Team provides you with the tools and services to help guide you on your tenant satisfaction journey.
Having practice with carrying portfolios in all sizes from onboarding to growth, our Customer Success Managers will help you successfully deploy, manage, and scale the tenant app and related experiences.
01 Create a strategic success plan
02 Design your custom roll-out plan for a smooth launch
03 Offer product expertise and consult on the best way of working
04 Guide you on the digitalization journey and maximize your outcomes
05 Ensure you're getting the most value from Spaceflow
Your building's and occupiers' needs, demands and goals evolve over time. Our Customer Success Managers are here to make sure that your building app delivers the same quality of service at all times. This way, you always know who to turn to for any requests, questions and feedback.
01 Onboard your teams to the Spaceflow product
02 Share knowledge and best practices from other launched projects
03 Partner up with your relevant stakeholders to jointly drive success
04 Fit our product capabilities to your needs and objectives
05 Build a bridge between your team and Spaceflow's product team to deliver feature requests
06 Actively listen, understand and action your overall needs
Reading about Spaceflow is nice, but seeing it in action is better. Arrange a free tenant experience consultation with a Spaceflow representative today!